Insights
CSG Forte Insights is a collection of industry news and perspectives to help navigate the payments landscape.
Debunking ACH Payment Myths: What You Should Know
What’s the most valuable non-cash payment channel in the United States? Most people would say credit cards—and most people would be wrong. It turns out Automated Clearing House (ACH) payments are the most valuable non-cash payment channel. Even though more credit and debit card than ACH payments are transacted each year, ACH payments are worth much […]
What’s a Payment Channel?
Today’s consumers have tons of options when paying for goods and services. From pulling out cash to quickly tapping a phone or credit card near a terminal, payment methods have expanded to include an array of choices, each with its own perks and drawbacks. Offering these different methods of payment—also known as channels—creates benefits for […]
Working with a Payment Gateway
A payment gateway is a system that merchants use to accept credit and debit payments. The gateway creates a juncture between two important channels where money travels—one end of the gateway is the merchant, while the consumer’s bank awaits on the other side. The various elements that comprise a gateway are there to ensure the […]
Understanding Multichannel Payments
Today, customers use multiple channels to engage, transact, and pay bills. A McKinsey study found that 82% of Americans use digital payments. These digital payments encompass browser-based or in-app payments, in-store checkouts using mobile devices or QR codes, and person-to-person payments (P2Ps). Customers appreciate the convenience and ability to make payments in multiple ways when transacting. They […]
5 Payment Trends to Watch in 2022
Human beings have an innate need to make predictions. For whatever reason, we like to make forecasts on just about everything, from Oscar winners to World Series champions, from election results to the likelihood of weather events, and everything in between. The most effective prognosticators tend to take a 360-degree view. That is, they try […]
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