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Insights
CSG Forte Insights is a collection of industry news and perspectives to help navigate the payments landscape.
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Working with a Payment Gateway
A payment gateway is a system that merchants use to accept credit and debit payments. The gateway creates a juncture between two important channels where money travels—one end of the gateway is the merchant, while the consumer’s bank awaits on the other side. The various elements that comprise a gateway are there to ensure the […]
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Understanding Multichannel Payments
Today, customers use multiple channels to engage, transact, and pay bills. A McKinsey study found that 82% of Americans use digital payments. These digital payments encompass browser-based or in-app payments, in-store checkouts using mobile devices or QR codes, and person-to-person payments (P2Ps). Customers appreciate the convenience and ability to make payments in multiple ways when transacting. They […]
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5 Payment Trends to Watch in 2022
Human beings have an innate need to make predictions. For whatever reason, we like to make forecasts on just about everything, from Oscar winners to World Series champions, from election results to the likelihood of weather events, and everything in between. The most effective prognosticators tend to take a 360-degree view. That is, they try […]
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PAYMENT CHANNELS: A REFRESHER
It’s been a while since the online chatter about omnichannel payments shifted from fringe to mainstream. The word “omnichannel” refers to the ability to support multiple channels, which is something CSG has years of experience at doing. These payment channels aren’t limited to use in the retail industry. Government agencies could implement online payments to […]
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