Insights
CSG Forte Insights is a collection of industry news and perspectives to help navigate the payments landscape.
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What Are NSF Payments? NSF Re-Presentment Basics
Handling returned non-sufficient funds (NSF) automated clearing house (ACH) payments accurately and efficiently helps businesses protect themselves from financial losses by minimizing the impact of unpaid transactions. Promptly addressing NSF returns through clear communication, compliant follow-up procedures and a timely resolution enables merchants to recover funds and prevent further losses. Streamlined handling can also help businesses maintain strong […]
Finding a Secure Approach to Accepting Phone Payments
Credit card fraud is widespread—and it’s expensive for U.S. consumers. In fact, one recent survey found that 60% of Americans have experienced credit card fraud at least once, and 45% have been victimized multiple times. It should be no surprise, then, that according to a recent McKinsey & Company report, 69% of U.S. bill payers rank security as […]
‘Tis the Season for Secure Payments: Protecting Your Business from Holiday Fraud
With shoppers feeling the pinch of inflation over the last year, the holiday spending outlook is a mix of cheer and bah, humbug. Just more than one-quarter (27%) of consumers plan to spend less this year than last, but slightly more (28%) plan to spend more, according to Boston Consulting Group research. And a large […]
Payment Authentication
Payment authentication is critical for businesses and entities accepting payments from clients and end users. The right solution goes beyond mitigating fraud. It helps identify incorrect details to reduce payment errors and lessens waiting time due to identification failure, ensuring a swift, successful payment process. Types of Payment Authentication The two primary types of authentication are two-factor authentication […]
Frequently Asked Questions About Payment Processing
The digital payments market is projected to reach $16.62 trillion by 2028. All businesses should be familiar with the basics of payment processing to remain agile in a competitive industry and ever-expanding landscape. We’ve answered some frequently asked questions (FAQ) about payments and their processing to help you get started. Payment Methods Understanding the terms and systems […]
ACH Fraud
The Automated Clearing House (ACH) is a network that clears funds moving from one bank account to another. When a payer transfers money via debit, credit card or EFT, the funds await authorization. Once clear, the ACH system moves the funds into the payee’s account. The National Automated Clearinghouse Association (Nacha) oversees this network in […]
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