Grow Your Business Smarter, Retain Customers Effectively

Proactive payment tools to protect your bottom line

CSG Forte’s growth and retention help reduce failed transactions, improve recovery outcomes and support a smoother, more secure payment experience from start to finish.

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A Guide to Avoiding Payment Reversals

Payment reversals are a challenge for organizations of all sizes. Learn more about why they happen and solutions you can implement today to minimize risk.

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Smarter Payments. Stronger Relationships.

Improve transaction success rates from the start, recover failed payments automatically, and protect customer data every step of the way. With CSG Forte, your business can unlock powerful strategies for growth and retention.

Real Tools Driving Real Results

Verification Solutions to Ensure Payment Success

Improve completion rates by validating key account data before the transaction starts.
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Recovery Services to Recoup What Is Owed

Turn non-sufficient funds (NSF) into recovered revenue with smart automatic retries, eliminating costly manpower.
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Compliance That Provides Continuous Support

Navigate changing regulations with a partner that continually invests in tightening controls. 
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Security Your Customers Can Rely On

Minimize data exposure and improve the checkout experience with secure tokenization.

The 5 Cs Businesses Must Master for Successful Growth & Retention

Consistent Cash Flow

Payment failures caused by preventable factors such as fraud attempts, manual entry errors or insufficient funds disrupt cash flow and impede business results.

Customer Satisfaction and Collections

Chasing customers for account updates or suspending service over failed payments is not only costly fund recovery exercise; it strains relationships.

Cybersecurity and Compliance

Inadequately protecting your business can lead to reputational damage, heavy regulatory fines and financial losses that hurt long-term stability.

Why CSG Forte? Tailored, Trusted Transaction Support

Modular Solutions for Any Tech Stack

Access value-added payment protection services tailored to your business needs, regardless of your payments provider.

Verified Results, Proven Performance

Drive consistent growth with our verification and recovery services, proven to enhance merchants’ cash flow.

A Certified Trusted Payments Partner

Stay secure and protected with the most robust, reliable and up to date PCI compliance programs possible.

See the Added Value CSG Forte Growth and Retention Solutions Can Bring to Your Business

$78M

recovered in one year by a large company using CSG Forte Recovery Solutions.

>20%

3rd party collection agencies often earn 20-50% of debt owed

60%

of consumers have switched brands due to a negative contact center experience

60%

Average CSG Forte recovery rate
 

“I don’t even think I could put a quantity on the manpower this is saving.”

Kathy Coker, Shared Services Manager

Hall’s Culligan

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We Help Diverse Businesses Keep Payment Revenue on Track

SMB to Enterprise Size Merchants
ISV Partners
All Types of Industries

Related Resources

Insights

What Are NSF Payments? NSF Re-Presentment Basics
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3 Steps to Ensure Payments Security
Customer Story

Hall’s Culligan Water

Ready to Enhance Your Bottom Line?

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