Modernize the Payment Experience for You and Your Constituents

Outdated systems slow payments and frustrate constituents. CSG Forte helps governments simplify collections, improve cash flow and reduce risk—all on one secure, digital platform.
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Power every step of the government payments journey

Payments are more than transactions—they’re the foundation of public trust and operational efficiency. With CSG Forte, your agency gains a compliant, constituent-friendly platform that spans every payment touchpoint, helping you serve better and operate smarter.

Get the government payments experience right

Close up of woman making payment on tablet

Comprehensive acquiring & processing

  • Keep More of What You Collect: Simple, transparent pricing with a service fee option—so you can offset costs without juggling multiple providers.
  • Reliable, Secure, More-in-One Platform: Accept payments online, by phone or in person with PCI-compliant infrastructure.
  • Real-Time Visibility: View, track and reconcile all transactions from one centralized dashboard.

Mom paying bills at home with kids playing in the background

Modernized bill payments

  • Serve All Constituents: Accept ACH, debit/credit, digital wallets, phone and web payments.
  • Fits Your Infrastructure: Integrates with the systems you already use.
  • Better Insight, Fewer Errors: Automation and real-time data improve accuracy and response.

office colleagues having a discussion over a digital tablet

Growth & retention tactics that work

  • Reduce Fraud & Declines: Pre-verify accounts to minimize failed payments.
  • Constituent Confidence: Tokenize sensitive data to safeguard privacy and maintain compliance.
  • Recover More, Work Less: Automatically retry failed payments to maintain continuity and cash flow.

 

Your payment challenges—and how CSG Forte solves them

Disconnected systems
& payment data errors

Too many vendors and manual steps cause delays in posting payments, issuing refunds and updating constituent records. One secure platform helps you stay in control and reduce administrative overhead.

Outdated payment
tech & poor UX

Constituents expect convenient and digital payment options. Our solution modernizes bill-to-pay with minimal lift on your team.

Failed transactions,
low recovery, high costs

Declines and fraud drain resources. Our verification and retry tools help you recover revenue with less work.

6 ways a digital-first payment solution improves government services

Get the blueprint for secure, flexible and modern constituent payments.

Dive in

Featured resources

Modernize municipal billing: How unified digital platforms cut costs & build trust

Learn how municipalities are streamlining collections and reducing manual work with digital-first tools.

Read blog

Lucas County transforms tax collection with CSG Forte

Discover how Lucas County digitized payments, reduced manual work and increased electronic transactions by 280% with CSG Forte.

Read customer story

Modern BillPay for modern government

Make it easier for constituents to pay taxes, utility bills, permits and more—online, in person or over the phone. CSG Forte BillPay is customizable, secure and ready for government agencies.

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Why government agencies have
trusted CSG Forte for over 20 years

Built for government payments needs

Our platform is designed for municipalities, counties and state agencies. We speak your language, understand your compliance needs and know how to help you deliver better service.

PCI compliant, secure by default

With tokenization, fraud detection and secure infrastructure, we help you protect sensitive data while meeting rigorous standards like PCI DSS and Nacha.

Big enough to deliver, small enough to care

We process billions in payments annually and support over 150,000 organizations—including state, county and municipal agencies. Whether you're expanding digital payment options for constituents or resolving a tech issue, our team is here to help.

Let’s build a payment experience that works—for you and your constituents.

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