CSG Forte Customer Story

NCMS & CSG Forte: 26 Years of Secure Payments

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One NCMS merchant in the healthcare industry experienced:

125%

increase in transaction volume

growth in monthly transaction totals

~20%

annual growth rate

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Trusted Payments, Proven Growth

For nearly three decades, National Cash Management Systems (NCMS) has helped merchants sleep easier—delivering secure, innovative payment solutions through a partnership with CSG Forte. The trusted all-in-one platform doesn’t just process payments; it streamlines operations, strengthens security and fuels impressive growth.

One merchant working with NCMS has seen transaction volumes soar by 125% and monthly transactions totals triple, all while enjoying expert guidance, simplified compliance and support that adapts to industry change. With NCMS, businesses are able to stop worrying about payments and start focusing on what matters most—their customers.

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The Customer

For 26 years, NCMS has guided businesses of all sizes with expert payment advice. Prior to partnering with CSG Forte, NCMS founder Scott Lewis saw firsthand the instability and risk merchants faced, and noticed how that uncertainty eroded trust and disrupted operations. Payment processors frequently failed, forcing merchants to juggle multiple providers for security. Scott’s goal was to provide a stable, localized solution, reducing complexity for his merchants and restoring customer confidence.

The Challenge

NCMS partnered with CSG Forte to offer merchants a single, reliable payment platform that adapts to industry changes. By integrating new payment methods and simplifying onboarding, NCMS makes payment processing seamless and secure. Their hands-on support and commitment to customer service mean merchants can focus on their business, confident in the stability and innovation provided by NCMS and CSG Forte.

The Solution

NCMS’s focus on stability and innovation has paid off for merchants. Clients have seen trust and satisfaction grow, with secure, adaptable solutions that keep pace with industry changes. Merchants now rely on a single partner for all payment needs. NCMS and CSG Forte’s continuous innovation, product improvements and complete support reduce complexity and risk for merchants while increasing customer trust and loyalty.

“One thing you don’t want to do as a merchant is worry about your processor. With NCMS and Forte, you don’t have to.”

Scott Lewis

NCMS President and CEO

Why Choose CSG Forte?

CSG Forte empowers merchants to focus on their customers, not their payment processor. Our platform and services are:

Reliable

CSG Forte’s platform delivers consistent, secure payment processing that merchants can trust.

Innovative

Stay ahead with integrated solutions and new payment methods that adapt to industry changes.

Supportive

Dedicated, hands-on service helps businesses simplify compliance and resolve issues quickly.

Here to help you grow

Proven results—clients see increased transaction volume, streamlined operations and lasting peace of mind.

Related Resources

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