Insights

CSG Forte Insights is a collection of industry news and perspectives to help navigate the payments landscape.

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It’s Time to Overhaul Your Government Payment System, But It’s Not as Taxing as You Think

Does your local or state government agency offer digital payments? If not, now is the time to follow the federal government’s lead. As of September 30, 2025, all federal disbursements and receipts are slated to be transitioned to digital disbursement, which means the end of paper checks for IRS refunds, Social Security payments and payroll […]

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What Is Tokenization in Payments?

Data breaches remain a top concern for consumers and businesses alike. Between phishing scams, ransomware attacks and hacked Wi-Fi networks, consumer data is facing more threats every day. In the United States, more than 60% of credit card holders have been victims of fraud, and more than half have experienced it multiple times. With millions of […]

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What Is End-to-End Encryption?

Security is a must for software-as-a-service (SaaS) companies handling sensitive consumer data. However, the rise of cyber attacks makes traditional safety measures obsolete. That’s where end-to-end encryption (E2EE) comes in. Encrypting data from the moment you send it until it reaches its intended recipient prevents bad actors from altering or accessing confidential information. This allows […]

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From Paper Checks to Autopay: Streamlining Rent Payments for Property Management Success

Property managers and owners count on getting on-time rent payments to maintain a healthy revenue stream. As economic pressures grow and tenant satisfaction declines, pressure on landlords is mounting to modernize rent payment processes. With inflation and higher living costs, almost 50% of U.S. renters struggle to make monthly payments. Outdated payment systems cause delays […]

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5 Plug-and-Play Solutions to Modernize Government Payment Processing—Faster, Safer, Simpler

Does your government agency rely on outdated payment methods like mailing a check or paying in person? If so, it’s time to upgrade to a modern, digital payment solution that provides the convenient, flexible payment experiences that citizens now expect. Citizens want 24/7, mobile-friendly payment options for municipal services, including utilities, property taxes, car registration, […]

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What Are ACH Credits and How Do They Work?

Do you compensate your employees through direct deposit? Have you paid your bills online? If so, you have sent ACH credit. The Automated Clearing House (ACH) is a critical network in the United States financial industry that manages millions of transactions like these every day. ACH credit makes electronic money transfers possible, so many systems […]

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