Insights

CSG Forte Insights is a collection of industry news and perspectives to help navigate the payments landscape.

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A Dose of Digital: How Modernizing Payments Is Revitalizing Healthcare

Manual payment systems are hindering healthcare providers’ efficiency and impacting their revenue. Digital payments, meanwhile, are poised to revolutionize the industry, improving cash flow, reducing risk and enhancing patient satisfaction.

person paying with digital wallet on smartphone

Real-Time Payments: How Can Your Businesses Use Them?

Although traditional payment options are still around, consumers and businesses want improved payment methods to send and receive money faster. Real-time payments are a popular solution that have been available to consumers for nearly a decade, offering payments that are transferred and settled almost instantly. Since the real-time payment network is expected to grow domestically and internationally, businesses […]

Female customer paying for new purchase

Debunking ACH Payment Myths: What You Should Know

What’s the most valuable non-cash payment channel in the United States? Most people would say credit cards—and most people would be wrong. It turns out  Automated Clearing House (ACH) payments are the most valuable non-cash payment channel. Even though more credit and debit card than ACH payments are transacted each year, ACH payments are worth much […]

Customer paying with phone and pin pad

Understanding Electronic Bill Payments: A Comprehensive Guide for Governments

Government entities are entrusted with the responsibility of managing taxpayer money wisely, so any investment in new technology must demonstrate a clear value proposition. Electronic bill payments offer a modern solution that can streamline operations, enhance efficiency and save money. By adopting digital payment methods, governments can improve the way they collect revenue, reduce manual […]

Customer using credit card for payment to receptionist.

What Should Government Agencies Require from Their Electronic Payments Provider?

Government agencies face both significant challenges and exciting opportunities in payment processing. Traditional methods of handling payments, including in person and by calling the agency, are increasingly considered inefficient by constituents used to myriad online payment options for most private-market transactions. Not only do processing payments through traditional methods cost more—as much as $20 per […]

woman on phone

What Can ACH Processing With a Nacha-Preferred Partner Do for Your Business?

While digital payments have been around for decades, in the four short years since the pandemic made digital payments a bigger part of everyday life, Automated Clearing House (ACH) payment processing has become an integral part of digital commerce. The ACH Network—which is the only payment system that reaches all U.S. bank and credit union […]

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