Insights

CSG Forte Insights is a collection of industry news and perspectives to help navigate the payments landscape.

Happy mature woman using her smartphone to make a contactless payment at a restaurant

The Key to Winning (and Keeping) SMBs With Modern Payments

Small and midsize businesses (SMBs) run on cash flow, customer trust and time they don’t have to spare. When they evaluate financial partners or software providers, they’re not shopping for “payments” as a feature—they’re looking for an easy, reliable way to get paid across every channel their customers use. If that experience feels fragmented, slow […]

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Payment Fraud

Payment fraud has become more prominent and more damaging as online transactions have grown in popularity. Cybercriminals are using advanced and evolving tactics to access payment information and avoid detection. It’s more important than ever for businesses to recognize the realities of payment fraud and implement prevention strategies.   Understanding Payment Fraud Payment fraud is […]

Halloween Themed Payment Fraud Monsters

The 5 Payment Fraud Monsters: Simple Defenses and How Smart Tech Can Protect You

The front doors are decorated, cobwebs draped just so, porch light on. From the sidewalk, your payments house looks festive and fine, ready to greet the spooks and ghouls when they come knocking. But open the door and—yikes! Your business is like a well-decorated haunted house—inviting from the outside, but vulnerable to lurking dangers within. […]

Press Release: NEC to Acquire CSG, Strengthening Its Position as a Global Leader in Digital Transformation

TOKYO, Japan and DENVER, Colorado – October 29, 2025 – NEC Corporation (TSE: 6701) (“NEC”) and CSG Systems International, Inc. (NASDAQ: CSGS) (“CSG”) today announced they have entered into a definitive agreement under which NEC will acquire CSG for US$80.70 per share in cash, for a total enterprise value of approximately US$2.9 billion, or JPY438.5 […]

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Navigating the Forrester Merchant Payment Providers Landscape: How CSG Forte Addresses What Matters Most

We’re excited to announce that CSG Forte has been included in the Forrester Merchant Payment Providers Landscape, Q4 2025 report—a recognition that we believe highlights our quality products and service, as well as our commitment to empowering organizations of all sizes with scalable, secure and future-ready payment solutions. But what truly sets CSG Forte apart […]

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Beat The Numbers Game: Guard Against Card Testing Fraud

Card-testing fraud has gone from nuisance to nonstop swarm—supercharged by cheap bots and off-the-shelf artificial intelligence (AI). In 2025, fraud teams report that card testing (aka enumeration) remains one of the most common attacks online, hitting roughly 45% of merchants worldwide even as some other fraud types cooled this year. At the same time, nearly […]

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