Payment Processing for Insurance Companies

Use CSG Forte payment platform to to manage revenue and streamline the payment process.

Insurance Payment Solutions

Modern payment processing for insurance companies is critical for bringing in new clients and keeping current ones interested. At CSG Forte, our payments platform offers the features insurance companies need to manage revenue and streamline the payment process.

Payment Processing Systems Built for Insurance

Insurance companies have a diverse audience, and the right payment solution should make the process accessible to everyone. With insurance payment processing from CSG Forte, your clients can pay you in a way that works for them.

In-Person

For clients who come into their local office to make payments, CSG Forte can integrate point-of-sale (POS) terminals with NFC technology. Your clients can pay securely by card or digital wallet in seconds, and you can reduce check and cash payments from in-person payers.

Online

With so many transactions happening online, most consumers expect a simple and hassle-free payment experience. CSG Forte allows you to set up online payment options for ACH, debit and credit, so every transaction is efficient and user-friendly.

Over the Phone

Integrate an interactive voice response (IVR) system to automate the payment process over the phone. With this customer-centric approach, your agents and your IVR system will support the payment process with greater ease. Our IVR payment gateway supports various payment methods, so callers can cover their insurance premiums in a way that works for them.

CSG Payment Processing Features and Capabilities

CSG Forte designed its payment solution to deliver superior performance for all types of companies. As an insurance remittance processing system, our platform offers a range of beneficial features.

End-to-End Payments

Our solution equips you with everything you need to manage client payments, from POS systems and IVR setups to a single platform for managing every transaction. With our comprehensive insurance payment services and solutions, you can track every payment in seconds.

Revenue Optimization

When the payment process is simple, your clients are more likely to pay, and you can build more business. The potential for more on-time payments and more clients optimizes your agency’s revenue. You can also expand your payment processing capabilities with check collection, account verification and more, so you create an even better payment experience.

Fast and Easy Integration

Our platform is designed to seamlessly integrate into your existing workflow, enabling you to reap the benefits right away. Enjoy the efficient integration and access intuitive self-service features.

Choose CSG Forte Insurance Payment Solutions

CSG Forte is a team of experts dedicated to streamlining payment needs across industries. As a preferred partner for account validation with Nacha and the best POS company globally, our solutions speak for themselves. Learn more about our payments platform and get started with CSG Forte today.

WHAT OUR CUSTOMERS ARE SAYING ABOUT US

"

I LOVE the customer service and ease of the online terminal at Forte! Its easy to use (especially the newly released DEX platform). If I ever need assistance, I get it lighting fast. They are willing to hear suggestions and quick to find resolution with my issues (which are rare).

Janine L.
Director of Operations
Source: Capterra1

"

“API is very easy to understand. There is always a customer service representative that knows the API and the business who can really talk to a developer. Much better than competitors who take way longer. It’s is great to talk to someone who understands what is needed and always gives the right answer.”

Horacio P.
Software Engineer
Source: Capterra1

"

“Love the customer service! The functionality has adapted well with our in-house tax system; the customer service is what makes this the best for me and our team. They are always ready to troubleshoot any issues. We are committed to Forte because of the customer service we get.”

Mathew C
Treasurer Account Manager
Source: Capterra1

DATA PRIVACY & SECURITY

CSG’s Security and Compliance teams are committed to protecting our clients’ data with the most robust, reliable, and up to date compliance programs possible.

PCI

CSG is a PCI DSS v3.2.1 Level 1 Service Provider and our compliance assessment was performed by a highly respected third-party assessor.

ISO 27001:2013

CSG achieved ISO 27001:2013 certification in June of 2018 and continues to evolve securely by systematically and continually reviewing and evaluating security threats and vulnerabilities.

SSAE SOC 1

CSG’s SSAE 18 / ISAE 3402 SOC 1 Type II Report provides a description of the CSG control environment and the results of the external audit of the CSG-defined controls and objectives.

HIPAA

CSG maintains our HIPAA compliance program through a comprehensive set of policies, procedures and controls that are continuously reviewed and updated.

TALK TO OUR SALES TEAM

Want to learn more about how CSG Forte can improve your payment processing?