Insights
CSG Forte Insights is a collection of industry news and perspectives to help navigate the payments landscape.
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Secure, Swift, Seamless: Why Your Customers Love Digital Wallets
Consumers want fast, convenient ways to pay for their purchase—without digging through their wallet for their card payment details. Shoppers increasingly say they choose where to shop based on how convenient the online payments process is. One way to enhance your customer experience (CX) and streamline the online transaction process is by offering your customers […]
Payment Authentication
Payment authentication is critical for businesses and entities accepting payments from clients and end users. The right solution goes beyond mitigating fraud. It helps identify incorrect details to reduce payment errors and lessens waiting time due to identification failure, ensuring a swift, successful payment process. Types of Payment Authentication The two primary types of authentication are two-factor authentication […]
Think Outside the Square: How QR Codes reshape payments
From telemedicine to bread baking, there’s a list of things that enjoyed a surge in adoption during the pandemic. For businesses, that includes the use of contactless payments and QR codes—which turned out to be no passing trend. More than half of U.S. consumers now use some form of contactless payment, according to a Mastercard […]
PCI Compliance: Definition, Overview and Benefits
Payment card industry (PCI) compliance is the global security standard for organizations that accept consumer credit card payments. PCI compliance entails a variety of best practices, security measures and benchmarks to help you manage how you collect and store information while processing transactions. Let’s break down what you need to know about PCI compliance, its […]
Cut Costs and Reduce Friction With IVR Payments
Today’s customers expect your business to accept multiple payment methods and make billing processes hassle-free. That means your business needs a streamlined solution that eliminates billing issues and complex payment options. With interactive voice response (IVR) payments, you can enhance the customer payment experience and get paid on time more often. What Are IVR Payments? […]
Frequently Asked Questions About Payment Processing
The digital payments market is projected to reach $16.62 trillion by 2028. All businesses should be familiar with the basics of payment processing to remain agile in a competitive industry and ever-expanding landscape. We’ve answered some frequently asked questions (FAQ) about payments and their processing to help you get started. Payment Methods Understanding the terms and systems […]
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