Electronic Bill and Payment Presentment Solutions

Today’s customers demand a seamless and instant payment experience. To meet customer expectations, companies need to transform their business operations by eliminating paper and distribution costs while automating routine tasks through electronic bill presentment and payment (EBPP).

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CSG Forte BillPay Solution

EBPP is a digital billing and payment experience supporting more meaningful business-customer relationships through secure online applications. Solutions like CSG Forte BillPay let your company send invoices electronically and securely—your customers can log in to the shared platform to make payments, update information and review activity. Businesses across many sectors, from banking to wireless communications, have implemented EBPP to boost customer satisfaction and capture payments faster.

BillPay is a standalone portal that allows you to manage every transaction in a hosted, secure environment. Customers can self-serve, saving your company valuable time, with the ability to view their payment status and history, change bank accounts and more.

All-in-One Solution

Manage all aspects of payment operations from an intuitively designed, unified platform.

EBPP Payment Automation

Leverage automated tools to boost cash flow, keep customer payment information current, avoid declined payments and improve collection ratios.

Integration

Choose either seamless self-service, or let us take care of your integration.

Reporting

Gain actionable insights in real-time with enterprise reporting and transaction tracking.

Security & Compliance

Protect your sensitive data with built-in PCI compliance and the highest security standards in the industry. Learn more about payment card industry (PCI) compliance standards.

In-Person Payments

Easily integrate BillPay with your in-person payment solutions, including kiosks and tablets, to provide a seamless customer experience

FASTER PAYMENTS FOR THEM, QUICKER CASH FLOW FOR YOU

Reduce customer service calls, lower your billing costs and collect payments faster with BillPay. Our platform offers high interoperability to integrate with many existing software programs and systems.

Self-service capabilities allow your customers to interact with their information and make payments when it works for them without sacrificing the human touch when they need it. Regardless of how users engage or pay, BillPay simplifies the entire journey.

Electronic bill presentment solutions and payment with BillPay offers the quick and secure payment processing capabilities your company needs to stay resilient in changing times. By presenting convenient digital experiences and options, you spend less to bill customers, generate invoices faster and get paid sooner.

BENEFITS OF USING CSG FORTE’S BILL PRESENTMENT AND PAYMENT SOLUTIONS

BillPay offers a powerful, singular EBPP payment solution to meet modern customer expectations while supporting more efficient workflows.

AGILITY

Expand your payment acceptance methods with functionality to collect via ACH, interactive voice response, SMS text, mobile wallets, point of service, email and apps.

A HEALTHIER BOTTOM LINE

Boost your bottom line by saving on printing and mailing costs, shortening the payment cycle and increasing cash flow.

HAPPIER CUSTOMERS

Encourage more engagement and satisfaction through self-service capabilities, convenient experiences and extensive payment options.

ENVIRONMENTAL FRIENDLINESS

Support greener practices. BillPay is more than money-saving and convenient—it’s also better for the environment with less waste and resource consumption.

PARTNER WITH CSG FORTE FOR ONLINE BILL PRESENTMENT AND PAYMENT

BillPay delivers an exceptional, hassle-free experience for your customers and optimizes processes for your team. Accept payments anytime, from any connected device, using flexible payment methods. Generate custom notifications and payment confirmations automatically. BillPay also offers transaction tools for one-time, scheduled or recurring payments.

"WE NEARLY STOPPED TAKING ONLINE PAYMENTS...BUT I WANTED TO FIND A BETTER VENDOR THAT COULD PROVIDE MORE ACCURACY AND CONSISTENCY. FORTE’S SERVICES HAVE BEEN INVALUABLE.”

Judy Beem, Treasurer, Warrick County

Warrick County & CSG Forte

In 2017, Warrick County turned to Forte to assist with property and county tax collection. Since then, the frequency and volume of these payments increased, including credit cards and eChecks, because residents appreciate the simplicity. Account verification tools have saved the county and residents substantial time when making and receiving payments.

CONTACT OUR PAYMENT EXPERTS TO LEARN MORE

Take payments to the next level with our fully scalable BillPay platform, expertise and comprehensive customer support. Our advanced electronic billing and payment solutions enable you to streamline your processes and enhance the customer experience. Talk to the CSG Forte team about upgrading your billing capabilities today.

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