Forte and Franklin County Launch Omni-channel Payment Approach with BillPayIt
Taxpayers celebrate the options in making payments
Allen, TX - October 30, 2013
The ability to offer a cohesive, but comprehensive payment solution has always been a central feature of Forte Payment Systems, an electronic payment services provider. For taxpayers in Franklin County, this means that they can now make payments in several different ways with a new BillPayIt web solution, expanding the payment experience to multiple touch points using Forte’s cross channel capabilities.
The Franklin County Collector of Revenue manages the collection and distribution of taxes for over 64 taxing entities. Forcing taxpayers to make payments via a single method failed to meet the standards that the County office prefers to reach. “Finding an electronic payments company that truly offered integrated online and point-of-sale options was almost impossible,” states Linda Emmons, Franklin County Collector of Revenue. “We’re incredibly thankful for the ability to add online payments to our already successful relationship with Forte. We’ve literally been wowed by what they can offer compared to their competitors.”
Forte had already been providing credit card and eCheck processing for the Franklin County Collector via the independent channels of IVR/telephone and point-of-sale. The new addition of BillPayIt enhances the
Collector’s office, creating an omni-channel approach to payments by providing an easily integrated online payment solution. Taxpayers can now select the payment option that works best for them, and Forte facilitates each option. Through Forte’s rapidly adaptive technologies and cloud-based solutions, all merchants can customize their payment method options and enjoy completely integrated reporting through a single portal.
The BillPayIt web solution for Franklin County Collector of Revenue is poised to go live within the next two weeks.
About Forte Payment Systems
Founded in 1998 and headquartered in Allen, Texas, Forte Payment Systems is a leading provider of innovative electronic payments solutions devoted to the vigorous advancement of the industry's ecosystem. They offer unique and scalable enterprise-class solutions that readily adapt to changing business needs through an optimized suite of services including credit card processing, ACH/eCheck origination and fraud prevention. Forte's mission is to serve organizations of all sizes looking for a superior payment processing platform by reducing transaction costs, mitigating risk and increasing efficiencies with ever-thoughtful, consistent care. For more information, visit https://www.forte.net.