Pay by phone

Automation is redefining business

With IVR, you can sit back as the payments roll in.

An overburdened industry

Among a group of surveyed customer support professionals, 73% said that managing time and workload was the biggest industry issue.

73%
managing time
and workload

Equip your business with the right tools

How can you scale operations without hiring additional resources? Automate payment processing by allowing customers to securely pay via an IVR answering service.

IVR provides an interactive option for customers to pay on their own schedules. This also allows your staff to shift focus from payments to more pressing matters.

Easier payments for customers and staff

People want the convenience of paying when they’re available. IVR payments allow customers to pay at any time, with any payment method, and with multiple language options.

Get all the benefits without sacrificing security. The automated service is more secure than live representatives taking sensitive payment data over the phone.

Improve collection ratios by pairing IVR with BillPay — a true match in self-service heaven.

green County Partners with Forte
In 2017, Warrick County turned to Forte for property and county tax collection. Since then, the frequency and volume of these payments increased, including credit card and eCheck, because residents like how easy it is to use. Account verification tools have saved the county and residents substantial time when receiving and making payments.
Warrick County
Our taxpayers had limited options until we started offering IVR service. Since then, 43% of transactions collected using Forte services have come through IVR. The service extended our resources and payment availability for taxpayers.”
Nicole Stahl
Treasurer's Office, Greene County
Michael
Risk

A trusted support staff

Get the answers you need with the help of our live, responsive team of payment pros.
866-290-5400

Why wait when you can start benefiting from automated phone payments?