Insights
CSG Forte Insights is a collection of industry news and perspectives to help navigate the payments landscape.
Streamlining Payments for ISVs: What Success Looks Like
What if the biggest barrier to your platform’s growth isn’t your code—but your payment system? For independent software vendors (ISVs), clunky payments turn ambition into frustration, making a function that could be a revenue booster into an Achilles’ heel. While online payment systems are a solid investment, they’re known for being costly to build, tricky […]
How Do BillPay Notifications Work?
Your customers expect their bill payment experiences to be as seamless as their favorite online shopping checkout. But for many billers, the process is far from that. Customers get frustrated, leading to missed payments, delayed cash flow and overwhelmed support teams. That’s where BillPay notifications come in. These convenient nudges play a critical role in […]
Enhancing Court Payments by Simplifying Them
County and municipal court systems across the United States are increasingly adopting digital payment solutions to streamline processes and improve revenue collection. Traditionally, the process of paying fines, court fees and tickets has been cumbersome, often involving long lines, complex web portals and inefficient communication methods. This is often due to resource constraints and shrinking budgets, […]
How Text-to-Pay Can Help Your Customers and Your Bottom Line
Offering installment or subscription payment options can optimize your collection efforts and open new purchasing avenues for customers, but the choice to do so also comes with risk. Why? It’s important to remember that customers sometimes miss payments. This can be caused by forgetfulness, not knowing when a payment is due or not knowing the due date […]
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