Insights
CSG Forte Insights is a collection of industry news and perspectives to help navigate the payments landscape.
How a Layered Strategy Helps Prevent Account Takeover Fraud in Digital Banking
Top Takeaways Account takeover fraud in banking is growing as attackers automate credential abuse and exploit weak portal controls. A layered defense blends smarter authentication, continuous risk-based monitoring and coordinated fraud operations. Banks that pair internal fraud teams with AI-powered partners can cut losses while keeping customer experiences fast and friction-light. A customer logs into […]
Payment Channels Explained: Offer More Ways to Pay Without Adding Complexity
Payments aren’t getting simpler—they’re getting more varied. Your customers might want to pay online, over the phone, in person or through a link in an invoice reminder. And while offering more ways to pay can increase completed payments and reduce delays, it can also create new headaches if each option lives in its own silo. […]
What You Should Know About E-Commerce Payment Methods
E-commerce isn’t just growing—it’s becoming a bigger slice of everyday retail, and an increasing share of those purchases happen on a phone. In the U.S., e-commerce accounted for 16.3% of total retail sales in Q2 2025. And mobile continues to pull more weight: U.S. retail m-commerce is forecast at $542.73 billion in 2024, representing 7.4% […]
How Can Embedded Payments Improve Your Business?
Many new businesses and entrepreneurs face problems with payment processing. This is mainly because they do not know about the different payment solutions available. Because payment technology constantly evolves, selecting a solution that offers the most advantages to your operation is critical. Using a reliable payment service provider is helpful. It lets you enjoy in-house […]
How Can ACH Processing Benefit Your Business?
Imagine a world where cash flow is seamless, paper checks are relics of the past and getting paid—or paying others—happens almost as effortlessly as sending a text. Welcome to the age of Automated Clearing House (ACH) payments, where modern businesses are reimagining the way money moves and unlocking new levels of efficiency, flexibility and security. […]
What Is Gateway Orchestration?
Do you need a gateway orchestration platform for your company? Whether your business is looking to add touchpoints or new channels, or you’re looking for a simpler way to process payments from multiple payment service providers (PSPs) and financial institutions (FIs), a gateway orchestration platform may be a suitable solution for you. This guide explains […]
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