Insights

CSG Forte Insights is a collection of industry news and perspectives to help navigate the payments landscape.

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Implementing a Transparent Payment and Fee Structure in Property Management

As a landlord or property manager, you must provide honest insights about your payment and fee structure to maintain positive relationships. Promoting financial education and transparency with your renters can reduce administrative burdens and effectively fulfill tenant expectations. Explore the importance of providing your renters with financial clarity and learn how a high-quality payment processing […]

The Impact of Payment Processing on Cash Flow Management

The right payment processing solution can transform how a business manages its cash flow. These platforms have the capabilities and insights to provide your customers with greater convenience, maximize your return on investment (ROI) and future-proof your operations. Explore how robust payment processing can help your business maintain financial stability and foster long-term success. The […]

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Finding a Secure Approach to Accepting Phone Payments 

Credit card fraud is widespread—and it’s expensive for U.S. consumers. In fact, one recent survey found that 60% of Americans have experienced credit card fraud at least once, and 45% have been victimized multiple times. It should be no surprise, then, that according to a recent McKinsey & Company report, 69% of U.S. bill payers rank security as […]

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Build or Partner? Embedded Payment Processing for ISVs

“Why don’t we just build our own?” A homegrown payment processing solution can seem appealing to independent software vendors (ISVs). Many ISVs consider building their own systems to lower costs, benefit from additional revenue share, customize the customer experience and maintain direct control over the entire transaction. While the idea of developing an in-house solution […]

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Recurring Payment Systems: How a Great One Can Boost Your Bottom Line

Your payments platform is supposed to be drawing revenue, right? Unfortunately, poor payment processes could be costing you—both customers and money. How can that be? Complicated, disjointed payment processes can frustrate customers, eroding trust and leading them to choose a different provider. On the other hand, providing the right payments platform makes it easy for […]

Deferred Payments vs. Installment Plans

Purchasing a good or service from your business may be more manageable if the customer can break up their payment or settle their balance at a later date. The revenue will still come your business’s way in the future, while the flexibility can convert some undecided leads into paying customers. Deferred payments and installment payments […]

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