Insights

CSG Forte Insights is a collection of industry news and perspectives to help navigate the payments landscape.

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Understanding Electronic Bill Payments: A Comprehensive Guide for Governments

Government entities are entrusted with the responsibility of managing taxpayer money wisely, so any investment in new technology must demonstrate a clear value proposition. Electronic bill payments offer a modern solution that can streamline operations, enhance efficiency and save money. By adopting digital payment methods, governments can improve the way they collect revenue, reduce manual […]

Customer using credit card for payment to receptionist.

What Should Government Agencies Require from Their Electronic Payments Provider?

Government agencies face both significant challenges and exciting opportunities in payment processing. Traditional methods of handling payments, including in person and by calling the agency, are increasingly considered inefficient by constituents used to myriad online payment options for most private-market transactions. Not only do processing payments through traditional methods cost more—as much as $20 per […]

woman paying on laptop

The Future of Digital Payments for Governments

Digital payments are quickly becoming the norm for nearly all types of consumers. In fact, you would be hard-pressed in today’s world to find a retailer that does not offer at least one form of digital payment. And while government agencies haven’t always kept up with the private sector in adopting the latest technologies, more […]

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Elevate Your Government Services with Multichannel Payment Processing 

In an era when digital services are continuously transforming the way we live and work, government agencies are not exempt from consumers’ higher-than-ever expectations for seamless and flexible payment experiences. Not only are consumers becoming more comfortable with making online payments services (nine out of 10 used a form of digital payment in the past […]

Person calculating numbers at a desk

Navigating the Complexities of Payment Processing in Government Institutions

Constituents demand seamless online experiences, and that extends to payments they make to government agencies. Discover the challenges associated with collecting government payments, and explore government payment solutions that will help streamline your operations. 6 Challenges of Government Payments When setting up a payment processing solution, government organizations must manage compliance, security, system integration and […]

smart watch payments

P2PE vs. E2EE: What’s the Best Payment Security Option for Governments?

If end-to-end encryption (E2EE) and point-to-point encryption (P2PE) sound like they could be the same thing, you’re not wrong. Technically speaking, P2PE is a specific type of E2EE, and the objective in both uses is to secure cardholder data from the time it’s captured until it reaches its intended destination. However, only one of these […]

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