Insights
CSG Forte Insights is a collection of industry news and perspectives to help navigate the payments landscape.
The Key to Winning (and Keeping) SMBs With Modern Payments
Small and midsize businesses (SMBs) run on cash flow, customer trust and time they don’t have to spare. When they evaluate financial partners or software providers, they’re not shopping for “payments” as a feature—they’re looking for an easy, reliable way to get paid across every channel their customers use. If that experience feels fragmented, slow […]
Payment Fraud 101
Payment fraud has become more prominent and more damaging as online transactions have grown in popularity. Cybercriminals are using advanced and evolving tactics to access payment information and avoid detection. It’s more important than ever for businesses to recognize the realities of payment fraud and implement prevention strategies. Understanding Payment Fraud Payment fraud is […]
The 5 Payment Fraud Monsters: Simple Defenses and How Smart Tech Can Protect You
The front doors are decorated, cobwebs draped just so, porch light on. From the sidewalk, your payments house looks festive and fine, ready to greet the spooks and ghouls when they come knocking. But open the door and—yikes! Your business is like a well-decorated haunted house—inviting from the outside, but vulnerable to lurking dangers within. […]
Why Secure, Modern Payment Portals Are the New Standard for Businesses
Digital payments provide convenience and processing efficiencies, but they also introduce several risks for both payers and businesses, including cyberattacks. Cybercriminals target all types of organizations large and small, including healthcare providers, financial institutions, government agencies, retail businesses and most other types of transaction-based businesses. They’re looking for security weaknesses in outdated payment systems that […]
Securing Merchant Gateways in the Era of Effortless Experiences
Many merchant service providers (MSPs) now offer online portals that allow merchants to manage transactions and accounts, often with integrated virtual terminal capabilities. These gateways can streamline customer experience (CX) and backend operations to drive efficiency, satisfaction and clear communication. However, they are also prime targets for fraud. Most merchants understand this risk and have […]
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