Insights

CSG Forte Insights is a collection of industry news and perspectives to help navigate the payments landscape.

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Unlocking the Secrets to a Great Payment Vendor Partnership: A Discussion Featuring Forrester’s Lily Varon and CSG’s Jeff Kump

To stay ahead of the competition, businesses must constantly seek partnerships that can propel them to new heights. One of the most important partnerships a company forges is with its payment platform provider. Choosing the right payments vendor sets the foundation for innovation, reliability and strategic prowess. How do businesses know when they’ve gotten the […]

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Secure, Swift, Seamless: Why Your Customers Love Digital Wallets

Consumers want fast, convenient ways to pay for their purchase—without digging through their wallet for their card payment details. Shoppers increasingly say they choose where to shop based on how convenient the online payments process is. One way to enhance your customer experience (CX) and streamline the online transaction process is by offering your customers […]

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Payment Authentication

Payment authentication is critical for businesses and entities accepting payments from clients and end users. The right solution goes beyond mitigating fraud. It helps identify incorrect details to reduce payment errors and lessens waiting time due to identification failure, ensuring a swift, successful payment process. Types of Payment Authentication The two primary types of authentication are two-factor authentication […]

PCI Compliance: Definition, Overview and Benefits

Payment card industry (PCI) compliance is the global security standard for organizations that accept consumer credit card payments. PCI compliance entails a variety of best practices, security measures and benchmarks to help you manage how you collect and store information while processing transactions. Let’s break down what you need to know about PCI compliance, its […]

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Frequently Asked Questions About Payment Processing

The digital payments market is projected to reach $16.62 trillion by 2028. All businesses should be familiar with the basics of payment processing to remain agile in a competitive industry and ever-expanding landscape. We’ve answered some frequently asked questions (FAQ) about payments and their processing to help you get started. Payment Methods Understanding the terms and systems […]

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ACH Fraud

The Automated Clearing House (ACH) is a network that clears funds moving from one bank account to another. When a payer transfers money via debit, credit card or EFT, the funds await authorization. Once clear, the ACH system moves the funds into the payee’s account. The National Automated Clearinghouse Association (Nacha) oversees this network in […]

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