Insights
CSG Forte Insights is a collection of industry news and perspectives to help navigate the payments landscape.
ACH vs Card Payments: A Practical Strategy for Mid-Market Banks
Key Takeaways ACH generally offers lower processing costs and strong support for recurring, high‑value payments, while cards excel at real‑time, customer‑friendly experiences. Banks should tailor ACH and card mixes by industry and use case, then help clients gradually migrate appropriate volumes from card and checks to ACH. Unified platforms support both ACH and cards across […]
Healthcare Finance Leaders’ Guide to Straight Through Processing
Key Takeaways Straight Through Processing (STP) automates virtual card payments from “approved” to “deposited + reconciled,” typically in about one day instead of 60–90 days. STP is purpose‑built for healthcare, handling both insurer (B2B) and patient (C2B via payer portals) flows while feeding clean remittance data into the platform and your revenue tools. The solution […]
How Accepting Mobile Payments Improves the Payment Experience
Organizations that accept mobile payments deliver effortless customer experiences. If your customers are on the go, you can leverage the flexibility of mobile payments to create trust, increase customer loyalty and boost overall satisfaction. What Are Mobile Credit Card Payments? Mobile credit card payments are transactions between customers and businesses in exchange for goods […]
Your Guide to POS Debit and POS Charges
When you accept credit or debit card payments, your business and customers need an easy way to distinguish between different types of transactions to separate the real ones from fraudulent ones. This is where merchant descriptors come in. Merchant descriptions explain various transaction types on a customer’s bank account or credit card statements. Two common descriptors are point […]
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