Insights

CSG Forte Insights is a collection of industry news and perspectives to help navigate the payments landscape.

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Understanding Multichannel Payments

Today, customers use multiple channels to engage, transact, and pay bills. A McKinsey study found that 82% of Americans use digital payments. These digital payments encompass browser-based or in-app payments, in-store checkouts using mobile devices or QR codes, and person-to-person payments (P2Ps). Customers appreciate the convenience and ability to make payments in multiple ways when transacting. They […]

What Are Electronic Payments and How Can They Help Your Business?

Imagine. You want to purchase a doughnut at the local bakery, but instead of handing over your credit card, you reach into your pocket and pull out a few grains you picked on your farm earlier that day. After all, the baker can use the grains to make more dough. Seems crazy, right? However, the […]

Woman making mobile payment at coffee shop

P2PE vs. E2EE: What’s the Best Payment Security Option?

If end-to-end encryption (E2EE) and point-to-point encryption (P2PE) sound like they could be the same thing, you’re not wrong. Technically speaking, P2PE is a specific type of E2EE, and the objective in both cases is to secure cardholder data from the time it’s captured until it reaches its intended destination. However, only one of these […]

ACH-payments-myths-busted-automated-clearing-houses

ACH Myths Busted: Clearing Up the Confusion on Clearing Houses

What’s the most valuable non-cash payment channel in the United States? Most people would say credit cards—and most people would be wrong.

What is WCAG and Why Does it Matter

Why should we talk about Web Content Accessibility Guidelines (WCAG)? The present and future of engagement are online and web based. With the growth of the metaverse, ongoing drive towards digital transformation and meteoric rise in online purchases, the ability to deliver a great digital experience has become table stakes. Trend trackers have pointed out […]

What Can ACH Processing Do for Your Business?

From computer with physical data tapes that had to be driven from bank to bank, to modern, fully digital clearing houses, Automated Clearing House (ACH) processing has become an integral part of digital commerce. In 2021, over 29 billion payments valued at $72.6 trillion were processed over the ACH Network. To put this in perspective, the amount […]

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