Insights

CSG Forte Insights is a collection of industry news and perspectives to help navigate the payments landscape.

a happy multi national couple using a laptop

Payment Channels Explained: Offer More Ways to Pay Without Adding Complexity

Payments aren’t getting simpler—they’re getting more varied. Your customers might want to pay online, over the phone, in person or through a link in an invoice reminder. And while offering more ways to pay can increase completed payments and reduce delays, it can also create new headaches if each option lives in its own silo. […]

Young Indian couple shops together online

What’s the Fastest Way to Transfer Money Between Banks? “Instant” Options, Compared.

Key takeaways “Instant” isn’t one thing. Depending on the method, it can mean real-time settlement, same-business-day clearing or immediate confirmation with settlement later—so define what “fast” needs to mean for your use case. The best bank-to-bank transfer method is a tradeoff between speed, cost and control. Same Day ACH and wires can be fast, but […]

Elderly female patient paying for services with credit card at hospital

How Registered Payment Facilitators Modernize Patient Payments and Revenue Cycles

Key Takeaways Patchwork payment systems are holding healthcare back. Most organizations are running healthcare payments through a mix of portals, gateways and processors that create friction for patients and risk for revenue cycle teams. The payment facilitator model can offload real risk and complexity. Forte manages onboarding, PCI DSS scope, and ongoing risk management, while […]

Cyber security concept with people holding smartphone screen show login

5 Common Types of Payment Fraud—And How to Stop Them Before They Hit Your Business

Key Takeaways Identifying and understanding various types of payment fraud is essential for businesses to protect their revenue and reputation. Each payment fraud type—such as account takeover, overpayment fraud and card testing—requires tailored prevention strategies and vigilant monitoring. Implementing robust security measures and staying informed on the latest fraud tactics can help businesses stay ahead […]

Young woman sitting at cafe making online shopping, using credit card and laptop. Online shopping

What You Should Know About E-Commerce Payment Methods

E-commerce isn’t just growing—it’s becoming a bigger slice of everyday retail, and an increasing share of those purchases happen on a phone. In the U.S., e-commerce accounted for 16.3% of total retail sales in Q2 2025. And mobile continues to pull more weight: U.S. retail m-commerce is forecast at $542.73 billion in 2024, representing 7.4% […]

Happy woman holding credit card and mobile phone while sitting in park

What Are Card Testing Attacks?

Key Takeaways Card testing attacks are a growing threat to eCommerce merchants, causing financial losses, operational disruption and reputational damage. Recognizing early warning signs is critical for effective detection and prevention. Layered payment security controls are essential to block automated card testing fraud and protect your business from chargebacks and increased processing fees. Partnering with […]

GET IN TOUCH

Want to learn more about how CSG Forte can improve your payment processing?