Insights
CSG Forte Insights is a collection of industry news and perspectives to help navigate the payments landscape.
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How Much Revenue Is Expired Data Costing Your Business?
Every time a payment fails due to outdated customer data, it’s more than just an inconvenience—it’s a missed opportunity. For businesses that rely on recurring revenue, especially those with subscription models, expired credit card information and incorrect details directly impact revenue. Failed payments lead to frustrated customers, wasted resources and a growing administrative headache. Even […]
Going Digital: Understanding Merchant Services Providers
Cash has long been king, but its reign is quickly winding down. Today, customers increasingly prefer electronic or digital payment methods for several reasons: ease of transfer, remote purchase capabilities and security, to name a few. If your business doesn’t already accept accept credit cards, debit cards and other electronic payments, you’ll want to rethink […]
What Are the Economic Impacts of the Federal Government Going All-Digital?
As the adoption of digital payment methods continues to increase, the long-held phrase “cash is king” isn’t as true as it once was. In fact, consumer usage of cash at point-of-sale (POS) locations in the United States dropped by 13% between 2018 and 2024. And paper checks are also used less frequently: From 2000 to […]
Real-Time Payments: How Can Your Businesses Use Them?
Although traditional payment options are still around, consumers and businesses want improved payment methods to send and receive money faster. Real-time payments are a popular solution that have been available to consumers for nearly a decade, offering payments that are transferred and settled almost instantly. Since the real-time payment network is expected to grow domestically and internationally, businesses […]
Debunking ACH Payment Myths: What You Should Know
What’s the most valuable non-cash payment channel in the United States? Most people would say credit cards—and most people would be wrong. It turns out Automated Clearing House (ACH) payments are the most valuable non-cash payment channel. Even though more credit and debit card than ACH payments are transacted each year, ACH payments are worth much […]
Understanding Electronic Bill Payments: A Comprehensive Guide for Governments
Government entities are entrusted with the responsibility of managing taxpayer money wisely, so any investment in new technology must demonstrate a clear value proposition. Electronic bill payments offer a modern solution that can streamline operations, enhance efficiency and save money. By adopting digital payment methods, governments can improve the way they collect revenue, reduce manual […]
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