Insights

CSG Forte Insights is a collection of industry news and perspectives to help navigate the payments landscape.

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PCI Compliance: Definition, Overview and Benefits

Payment card industry (PCI) compliance is the global security standard for organizations that accept consumer credit card payments. PCI compliance entails a variety of best practices, security measures and benchmarks to help you manage how you collect and store information while processing transactions. Let’s break down what you need to know about PCI compliance, its […]

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Cut Costs and Reduce Friction With IVR Payments

Today’s customers expect your business to accept multiple payment methods and make billing processes hassle-free. That means your business needs a streamlined solution that eliminates billing issues and complex payment options. With interactive voice response (IVR) payments, you can enhance the customer payment experience and get paid on time more often. What Are IVR Payments? […]

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Frequently Asked Questions About Payment Processing

The digital payments market is projected to reach $16.62 trillion by 2028. All businesses should be familiar with the basics of payment processing to remain agile in a competitive industry and ever-expanding landscape. We’ve answered some frequently asked questions (FAQ) about payments and their processing to help you get started. Payment Methods Understanding the terms and systems […]

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ACH Fraud

The Automated Clearing House (ACH) is a network that clears funds moving from one bank account to another. When a payer transfers money via debit, credit card or EFT, the funds await authorization. Once clear, the ACH system moves the funds into the payee’s account. The National Automated Clearinghouse Association (Nacha) oversees this network in […]

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ACH vs. EFT

If you have a global presence, electronic payments are the most secure way of ensuring you receive payment for your products. An electronic funds transfer (EFT) is a blanket term for all funds transferred electronically between a bank or financial institution and an individual or merchant. Automated Clearing House (ACH) payments fall under this blanket […]

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Payment Fraud

Payment fraud has become more prominent and more damaging as online transactions have grown in popularity. Cybercriminals are using advanced and evolving tactics to access payment information and avoid detection. It’s more important than ever for businesses to recognize the realities of payment fraud and implement prevention strategies. Understanding Payment Fraud Payment fraud is the […]

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